Shipping policy

SHIPPING

At KAMONAMI, every piece is carefully curated. Our shipping is designed to be clear, reliable, and consistent.


DOMESTIC (POLAND)

– Delivery within 1–3 business days  
– Carriers: InPost (locker or courier), DPD, DHL  
– Tracking provided with all orders  
– Free shipping on orders over 399 PLN  


EUROPEAN UNION (EU)

– Flat rate shipping: 15 EUR  
– Estimated delivery time: 3–7 business days  
– Carriers: DHL or equivalent reliable carrier  
– Full tracking included  


ORDER PROCESSING

Orders are typically processed within 24 hours on business days.  
If additional quality checks are required, we will notify you.


IMPORTANT

Once the order has been shipped, we recommend not modifying delivery options (such as parcel redirection or address changes), as this may result in additional charges.


WHY ARE RETURNS PAID BY THE CUSTOMER?

Kamonami is a curated concept built on limited quantities.  
This approach allows us to maintain fair pricing and long-term sustainability.